Welcome to Winner Party Balloons and Candles Wholesale store log in to see the prices

Terms & Conditions

Dear customer,
In order to provide you with the best service, we would like to clarify some terms and conditions that ensure and protect your rights as a consumer. Your purchase from our store indicates your agreement to the following terms and conditions, so please read them carefully:

  • The order registration process is done through our main website. If you encounter any issues with registration or order submission, please send us a message via the website's email.
  • Please ensure that the name, phone number, and address provided by you are accurate, as it will facilitate better communication and service. The store is not responsible for any consequences arising from errors in the provided information.
  • The prices specified in the store do not include packaging costs.
  • The prices specified in the store do not include value-added tax.
  • We apologize for any requests that have not been paid for in advance.
  • Orders will be reserved for a period of three days from the time of ordering. If confirmation is not received by paying the product's value in advance, the store reserves the right to cancel the order without further notice, without any liability on the store.
  • After completing the order, please transfer the required amount to one of our bank accounts and fill out the payment confirmation form, then send it via email or WhatsApp.
  • Customers have the right to return a product if it arrives in a condition that does not match the order, provided that the product is returned to the store in its original condition and with all its accessories.
  • No returns will be accepted for any product that has been used or arrived in a non-original condition.
  • The store is not responsible for improper storage or misuse after the customer receives the order.
  • Thank you for your understanding and cooperation. If you have any further questions or need clarification, please feel free to ask.